Privacy Policy

Effective Date: 25 August 2025

At Coaching 100 (“we,” “us,” “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [www.coaching100.com] (“Website”) or use our business coaching services.

1. Information We Collect

We may collect the following types of personal information:

  • Identity Information: such as your name.

  • Contact Information: including your email address and phone number.

  • Payment Information: such as credit/debit card details or bank account information when you make payments.

  • Usage Data: details of your interactions with the Website, including IP address, browser type, and pages visited.

  • Other Information: any other information you provide directly to us, such as during coaching sessions or via contact forms.

2. How We Collect Your Information

  • When you register for an account or sign up for coaching services.

  • When you complete forms on our Website.

  • By email, phone, or other direct contact with you.

3. Use of Your Information

We use your personal information to:

  • Provide and manage coaching services you request.

  • Process payments and billing.

  • Communicate with you about your account, bookings, or services.

  • Improve our services and Website.

  • Send you marketing or promotional communications (only if you have consented to receive them).

  • Comply with legal obligations.

4. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Third-party service providers who assist us in delivering services (e.g., payment processors, IT service providers), under strict confidentiality agreements.

  • Legal or regulatory authorities if required by law.

  • Other parties with your consent.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure using physical, electronic, and managerial procedures.

6. International Transfer

Your information may be stored and processed outside New Zealand where our service providers or partners are based. We will ensure appropriate safeguards are in place for such transfers.

7. Your Rights

You have the right to:

  • Access and request a copy of your personal information.

  • Request correction of your personal information.

  • Request that we delete your personal information, subject to legal or contractual restrictions.

  • Withdraw your consent to marketing communications at any time.

  • Complain to the Office of the Privacy Commissioner if you believe your information has been mishandled.

To exercise any of these rights, please contact us using the details below.

8. Cookies and Tracking Technologies

Our Website currently does not use cookies or other tracking methods.

9. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on our Website with a revised effective date. We encourage you to review this Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal data, please contact us at:

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